Author: Keith Gillis

As everyone knows in the tech sector, outages happen, and if the proper planning has not been made, you can find yourself with an office full of employees unable to work. Since VoIP is dependent upon a strong internet connection, it is important to make sure you have a backup ISP in case your primary goes down. Some of the most popular combinations in the industry are a Fiber primary with a T1 backup, and a Cable primary with a 4G backup. Of course, you can mix and match your solution to best fit your company’s needs.

On the flip side, you need to make sure your hosted PBX service provider also has redundancy, and this is where VoIPFrog shines. We have multiple geo-redundant locations across the US. We also use multiple upstream providers with automatic failovers in place. If your phones are mission critical to keeping your business up and running, we’ve got you covered.

Learn more about VoIPFrog’s Unified Communications Solution by visiting our website. If you want to chat with a sales representative, send us an email to sales@VoIPFrog.com.

On-premise		Cloud-Based
Your phone system is at your location and you are responsible for installing and maintaining.		Your phone system resides in the cloud using your Internet connection with no on-premise hardware or software to install or maintain, except for phones.
Costs
• Up to 40% more costly than cloud-based, requiring cabling, hardware, closet space, electricity, and cooling • Pay in advance for planned growth • Multiple locations require multiple phone systems • Pay for all upgrades and maintenance		• No hardware costs except the phones themselves • Pay only for what you need & use. Scale up or down on demand. • Multiple locations are supported by one phone system in the cloud • Most features and upgrades are included in cost
Installation
• Time-intensive setup, requiring the installation of significant hardware		• Quick and easy setup and installation due to minimal hardware deployment
Scalability
• Harder to scale, requiring thorough planning (and detailed, accurate forecasting) • Takes weeks or months to add or delete phone lines		• Scales to your needs as you grow, using exactly what you need, when you need it • Phone lines can be added or deleted in a matter of minutes
Maintenance
• Requires an IT specialist to manage and make changes		• Other than phones, no maintenance required
Upgrading Features
• Time to market varies • Upgrades require manual updates from an IT specialist		• Time to market is immediate • All upgrades are made available automatically through the cloud
Mobility
• Implementing mobile compatibility is extremely complex and expensive, making it more difficult to accommodate a mobile workforce		• Anyone can connect from multiple devices with an Internet connection, making it easy to extend to a remote workforce
Disaster Recovery
• Redundancy is possible, but costly • Recovery is typically slower, negatively impacting customer experience • Geo-redundancy, while possible, requires double the space, hardware, software, and capital		• Built-in failover in the event of Internet or power loss • Calls automatically rerouted to other data centers so customer experience is not affected • Geo-redundancy is built in, with no need for a capital outlay for space, hardware, or software

With a cloud-based solution, your business can take advantage of the following benefits:
• Lower cost • Faster setup • Improved scalability • No maintenance	• Faster time to market with new technology • Only pay for the hardware and services you use	• Simple and cost-effective mobility solutions • More reliable disaster recovery	• Automatic updates • Eliminate the cost of future-proofing
How to Switch
Interested in switching to VoIP Frog? Call +1 (844) 955-FROG (3764) to receive a customized quote detailing the benefits of utilizing our innovative products and services. When you’re ready, we’ll install your new phone system with ZERO downtime, so you can get back to business.