The versatile, simple
solution to business phone systems.
With Hosted PBX phones, your staff can work from anywhere
there is an available Internet connection. Hosted PBX Phone Systems offer
outstanding capabilities with customizable features and the versatility to
perform multiple functions on a single phone system. Whether you operate a call
center, multiple business locations, or have staff that telecommutes, a Hosted
PBX Phone System is the business tool for you.
Key factors when choosing
your next Business Phone System:
- How many workstations do I need, and
is there expandability when my business grows?
- How can I make this as simple as
possible in order to free up my IT staff for more important tasks?
- How do I keep pace with changing
technology and insure the best functionality of the phone system?
- Can I have the versatility to
connect multiple locations seamlessly and afford my staff the ability to
telecommute and manage their own phone settings?
- Can I reduce the workload for
reception staff?
- Do I need a separate phone system to
operate my call center?
- What is the most secure and reliable
way to achieve my communication requirements?
- Who or what is the best resource to
provide you with answers and solutions?
8 Benefits of Hosted PBX
Phones that position your business for growth
1. Reduce upfront capital
cost for your business phone system.
Hosted PBX offers you the versatility to add users and
features without buying expensive equipment yet affords you all the
functionality of traditional key systems.
2. Free yourself from
management headaches.
With a Hosted PBX phone system from VoIPFrog, all calls are
routed through a secure location. Your VoIPFrog team is responsible for
managing all of the support equipment and software necessary to keep you
connected. A Hosted PBX system eliminates the need for an IT Department, or a climate-controlled
data room, as there is no equipment – other than the actual phones — to
install, power, or maintain.
3. Enable your team to
work from anywhere.
With Hosted PBX phones, your staff can work from anywhere there is an available Internet connection. While beneficial for telecommuters, Hosted PBX Phones can be invaluable to your business, should disaster strike, and you need to operate from a temporary business location.
4. Select a platform that
grows with your business.
Adding Hosted PBX workstations is as simple as plugging in
an additional phone. There is no additional control equipment to purchase and
other than an internet connection, no additional cabling necessary. When
enhancements and upgrades are available, OTT Hosted PBX Phones are seamlessly
updated from the cloud.
5. Gain the peace of mind
of knowing your phone system is when you need it, no matter what.
OTELCO’s fully redundant network is monitored 24 /7 and
provides peace of mind, since there is always a backup keeping you connected.
6. Tailor your Hosted PBX
to your business’ unique needs.
Setting our Hosted PBX Phone Solutions apart from other
hosted providers is our use of our Geographically Redundant hosting platform
that greatly enhances the features and functions already inherent with hosted
phones. A secure web portal augments basic phone functionality and allows users
to control and configure their PBX phones to suit their individual needs.
For example, a VoIPFrog Hosted PBX user can, with a few
clicks on a web page or via an app on their mobile, selectively forward calls
from an office phone to a cell phone. The user portal also simplifies
deployment of new features as they occur. There is no need to upgrade your
platform for new features; you get them as they become available.
7. Answer and direct
calls automatically when you can’t answer yourself.
Hosted PBX’s integrated auto attendant answers calls for you
and directs your customers where they need to go when you don’t have staff
available to answer calls. The system can also be programmed and
advance-scheduled to greet callers with customized messages including holiday
closings, inclement weather notices, and virtually any message you would like
customers to hear when they call in.
8. Effectively manage
contact teams with robust call center features.
If you operate a call center or any customer service
function, whether with 5 agents of 50, you know about the challenges of
managing a call queue, quality assurance monitoring, and maintaining a high
level of customer care and satisfaction. Hosted PBX can be fully customized to
your specifications and the call center module can easily operate at multiple
sites or even for home workers.
Learn more about VoIPFrog’s Unified Communications Solution by visiting our website. If you want to chat with a sales representative, send us an email to sales@VoIPFrog.com.
